The second-hand marketplace Users Share Displeasure Regarding Size Modifications

Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.

This online marketplace has revised its size classifications for female and kids' apparel failing to inform all shoppers about the modification.

Digital Channels Reaction

Numerous buyers and vendors have taken to social media saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

Vinted explained the new system was more in line with similar services.

They have suggested members to review their products and adjust the sizing manually if necessary, which has left users frustrated.

Measurement Approach Updates

Earlier, the sizing featured one number and one letter, such as S/8 or M/10.

The updated approach includes a letter with a size spectrum for example S/UK 8-10.

For certain items, the sizing has been recategorised - for example a size L used to be a 12 but now shows as UK 16-18.

Shopper Accounts

One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Manual Updates

A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she explained.

Service Background

The platform boasts over 100 million shoppers, with 18 million British users.

It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.

This represents another occasion when a surprising modification to the app has proved unpopular: previously, the platform withdrew an update concerning shipment methods following member complaints.

Tracy Vazquez
Tracy Vazquez

Maya Chen is a tech journalist and digital strategist with over a decade of experience covering emerging technologies and their impact on society.